the contact form is not sending

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1 year 2 months ago - 1 year 2 months ago #50824 by theo.muller
The data entered in the contact form will not be sent to the Recipient in joomla4.4
I have tried several different E-mail addresses in the "E-mail to Recipient" field, but without success.
Some more settings are needed?

 
Last edit: 1 year 2 months ago by theo.muller.

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  • milos
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1 year 2 months ago #50826 by milos
Hello,

This module uses the Joomla mailer to send e-mails. So, the Joomla mailer must function properly on your server. You can check this if you go to the Global Configuration and under the Server tab, try sending a test mail (click the Send Test Mail button). If the test e-mail is not received, please consult your web hosting provider for help.

Also, sometimes e-mail messages received from some websites are in the Spam/Junk folder. Please check this as well.

Regards,
Milos

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1 year 2 months ago #50828 by theo.muller
Thanks for your reply,

I already tested the Joomla mailer, it works perfectly, but the form is not sending.

It seems to me that there is no code to trigger the button?

In advanced Thanks

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  • milos
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1 year 2 months ago #50829 by milos
Hello,

Please re-download the module from our website and re-install it. Your form will not be deleted, just the module files will be updated. Then try again.

If it still doesn't work, please provide the link to your website where the module is published.

Regards,
Milos

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1 year 2 months ago #50830 by theo.muller
Hallo,

Sorry it still not working after the installation.

The url: bouw.mieproadrunners.nl/contact , please be careful with the url it is our test site and the url is not public.

in advance thanks,
Theo

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  • milos
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1 year 2 months ago #50831 by milos
Hello,

Please provide superuser access to your site.

You can post this on the forum privately if you select a part of the text and click the "lock" (confidential) icon.

Thanks,
Milos

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