Menu items cannot be clicked on after Joomla 4 upgrade

  • graeme
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1 year 9 months ago #50082 by graeme
I am sure you are inundated with Joomla 4 upgrading snags, I have over 100 sites to upgrade and so far, so good.

I am having a problem after updating the Kindergarten template, where the menu is not working, I can see the menu and items, but its not clickable, can you help with some suggestions please?
edufunsa.co.za/joom4/

Thanks in advance, I am sure there will one more.

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  • milos
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1 year 9 months ago #50083 by milos
Hello,

Your website has Javascript errors related to the accordion menu. It's probably not upgraded properly or you did not follow all the required steps. This is the correct way to upgrade from J3 to J4. Make sure you followed all these steps:

It’s recommended to create a copy of your website and try the migration to Joomla 4 there.

The upgrade procedure is explained here: docs.joomla.org/Joomla_3.x_to_4.x_Step_by_Step_Migration

Our templates, modules, or plugins will not break the migration process. So, even if you see any of our extensions marked as "Not compatible" on the Extensions Pre-update Check section, please ignore this warning. However, other extensions installed on your website may break it (check this with the extensions' developers).

When your website is upgraded to Joomla 4 and all content is migrated, you should download the Joomla 4 version of the template from our website (you will need an active subscription) and install it. You can use the standard template installation as explained here www.hotjoomlatemplates.com/template-inst...on-without-demo-data

Best regards,

Milos Stankovic
HotThemes

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  • graeme
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1 year 6 months ago #50454 by graeme
Thanks Milos, I must have tried to upgrade to Joomla 4 over 10 times with this template, I have noticed the file structure is not like the other J4 templates, there is also an issue in the layout tab, seems its not possible to remove the right position from the layout
When I change the logo file, the menu breaks as per my first post.

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  • milos
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1 year 6 months ago #50455 by milos
Hello,

Issues related to upgrades of Joomla 3 to Joomla 4 are not covered in our templates support. Upgrade must be completed by an experienced Joomla developer. We can do the upgrade on your behalf as a paid custom job and the price for this starts from $100 and can be higher for more complex websites.

Regards,
Milos

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  • graeme
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1 year 6 months ago #50456 by graeme
I have upgraded over 20 sites with hot templates, is there no comment on the fact that this template installs differently, a folder does not get created under media/templates/site, the images are still in the old j3 location.

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  • milos
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1 year 6 months ago #50457 by milos
Hello,

All Joomla 4 templates create a folder in /media/templates/site folder. The Kindergarden also creates the folder /media/templates/site/kindergarten and uploads all static files there.

So, if you uninstall the original Kindergarten template (J3) and after that install file "hot_kindergarten4x.zip", the folder structure I described above will be created.

Regards,
Milos

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