Template installation problem

  • spyros889
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12 years 2 months ago - 12 years 2 months ago #24807 by spyros889
hello there today i bought the hot drug store template(red) but i have problem with the installation...
i try to upload it in joomla but when i try it takes some time but in the end the page refresh with no message of what happen and with no files installed. so i open it and try to upload the parts one at the time. All went well but the one causing problem is the hot_drug_store25_hotstart.zip.This is the one that can't be uploaded.I contact my host provider (cause he is a friend of my) and ask him to upload it in case i had slow internet connection and the upload was stoped by time responce.He had the same problem so i need some help here thanks!
Last edit: 12 years 2 months ago by spyros889.

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12 years 2 months ago - 12 years 2 months ago #24813 by ivan.milic
File upload is hosting related thing, try using FTP client because web upload has timeout
Last edit: 12 years 2 months ago by ivan.milic.

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  • spyros889
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12 years 2 months ago #24822 by spyros889
ok i will but where i must put them? its ok to replace any existing file that came form the other part?

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12 years 2 months ago #24827 by ivan.milic
So you put all files and folders from hot_drug_store25_hotstart.zip archive to your web root. Usually name of web root foolder is /public_html

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