Captcha prevents entries on Contact Us form

  • sandersm
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10 years 11 months ago #36185 by sandersm
I'm using the Contacts Component on the Real Estate template. When clients enter their comments or try to contact someone, they are given an error saying that they've incorrectly entered the captcha information - it never accepts an entry. Why does this happen.

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10 years 11 months ago #36188 by ivan.milic
I think you just need to update joomla. Google changed some URL recently so all joomlas captcha failed. This is problem with joomla not with template.

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10 years 11 months ago #36189 by ivan.milic
I forgot to post how to fix it manually if update does not help:

docs.joomla.org/J3.2:The_reCaptcha_funct...abled_for_Joomla_3.2

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  • sandersm
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10 years 11 months ago #36194 by sandersm
I have the latest version of Joomla 2.5 installed. I have 2.5.11. Am I to understand that the captcha doesn't work unless I have Joomla 3.x (or 3.2) installed? Reason being, not all of my plugins on the site will work on Joomla 3.x. Please advise.

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10 years 11 months ago #36195 by sandersm
BTW, the URL pointed to in your last message (docs.joomla.org/J3.2:The_reCaptcha_funct...abled_for_Joomla_3.2) has no text. Did i view it wrong?

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10 years 11 months ago #36206 by ivan.milic
No, since google changed url both j2.5 and j3.x experienced problems. So fix is needed for both of them

www.gavick.com/documentation/general-que...nvalid-captcha-code/

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