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Captcha prevents entries on Contact Us form
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sandersm
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10 years 11 months ago #36185
by sandersm
Captcha prevents entries on Contact Us form was created by sandersm
I'm using the Contacts Component on the Real Estate template. When clients enter their comments or try to contact someone, they are given an error saying that they've incorrectly entered the captcha information - it never accepts an entry. Why does this happen.
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ivan.milic
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10 years 11 months ago #36188
by ivan.milic
Replied by ivan.milic on topic Captcha prevents entries on Contact Us form
I think you just need to update joomla. Google changed some URL recently so all joomlas captcha failed. This is problem with joomla not with template.
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ivan.milic
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10 years 11 months ago #36189
by ivan.milic
Replied by ivan.milic on topic Captcha prevents entries on Contact Us form
I forgot to post how to fix it manually if update does not help:
docs.joomla.org/J3.2:The_reCaptcha_funct...abled_for_Joomla_3.2
docs.joomla.org/J3.2:The_reCaptcha_funct...abled_for_Joomla_3.2
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sandersm
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10 years 11 months ago #36194
by sandersm
Replied by sandersm on topic Captcha prevents entries on Contact Us form
I have the latest version of Joomla 2.5 installed. I have 2.5.11. Am I to understand that the captcha doesn't work unless I have Joomla 3.x (or 3.2) installed? Reason being, not all of my plugins on the site will work on Joomla 3.x. Please advise.
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sandersm
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10 years 11 months ago #36195
by sandersm
Replied by sandersm on topic Captcha prevents entries on Contact Us form
BTW, the URL pointed to in your last message (docs.joomla.org/J3.2:The_reCaptcha_funct...abled_for_Joomla_3.2) has no text. Did i view it wrong?
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ivan.milic
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10 years 11 months ago #36206
by ivan.milic
Replied by ivan.milic on topic Captcha prevents entries on Contact Us form
No, since google changed url both j2.5 and j3.x experienced problems. So fix is needed for both of them
www.gavick.com/documentation/general-que...nvalid-captcha-code/
www.gavick.com/documentation/general-que...nvalid-captcha-code/
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