Remove HotStart installation from root directory

  • ShirleyM
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11 years 1 month ago #35268 by ShirleyM
I want to completely remove the DesignNow hot start installation and re-install it again from scratch.

I installed into my root directory (did not create its own folder), so how do I remove this installation without removing other unrelated, but necessary, files and/or folders/directories?

Thanks

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11 years 1 month ago #35273 by ivan.milic
Open zip on localhost and see which files /folders belong to it
The following user(s) said Thank You: ShirleyM

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11 years 1 month ago #35367 by ShirleyM
After removing the installation completely, and re-installing the Hotstart version, I get the following message when I open the web page on my browser (per instructions). See attached.

I am very confused now. I checked that every folder & file had been installed correctly (per instructions) and now I cannot move past this point. What have I missed?

Thanks.
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11 years 1 month ago #35378 by ivan.milic
So, that is ok. You need to delete /installation folder and installation is finished

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11 years 1 month ago #35389 by ShirleyM
Thank you for the quick response, as always, Ivan

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11 years 1 month ago #35392 by ShirleyM
OK - removed the installation folder.

Now Joomla installation does not recognize any of my login ID's or passwords. See attached.

If I click on "Forgot User Name", I get the "...#1b.jpg" screen response.

Can't change anything if I can't access the back end Administration. Since this installation does not show up in my ISP`s cpanel, I can`t try to access the back end from there either.

Thanks again for your help.
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