- Posts: 15
- Thank you received: 0
Remove HotStart installation from root directory
-
ShirleyM
Inactive member - Topic Author
- New Member
Less
More
11 years 1 month ago #35268
by ShirleyM
Remove HotStart installation from root directory was created by ShirleyM
I want to completely remove the DesignNow hot start installation and re-install it again from scratch.
I installed into my root directory (did not create its own folder), so how do I remove this installation without removing other unrelated, but necessary, files and/or folders/directories?
Thanks
I installed into my root directory (did not create its own folder), so how do I remove this installation without removing other unrelated, but necessary, files and/or folders/directories?
Thanks
Please Log in to join the conversation.
-
ivan.milic
Support Staff - Moderator
Less
More
- Posts: 14116
- Thank you received: 1639
11 years 1 month ago #35273
by ivan.milic
Replied by ivan.milic on topic Remove HotStart installation from root directory
Open zip on localhost and see which files /folders belong to it
The following user(s) said Thank You: ShirleyM
Please Log in to join the conversation.
-
ShirleyM
Inactive member - Topic Author
- New Member
Less
More
- Posts: 15
- Thank you received: 0
11 years 1 month ago #35367
by ShirleyM
Replied by ShirleyM on topic Remove HotStart installation from root directory
After removing the installation completely, and re-installing the Hotstart version, I get the following message when I open the web page on my browser (per instructions). See attached.
I am very confused now. I checked that every folder & file had been installed correctly (per instructions) and now I cannot move past this point. What have I missed?
Thanks.
I am very confused now. I checked that every folder & file had been installed correctly (per instructions) and now I cannot move past this point. What have I missed?
Thanks.
Please Log in to join the conversation.
-
ivan.milic
Support Staff - Moderator
Less
More
- Posts: 14116
- Thank you received: 1639
11 years 1 month ago #35378
by ivan.milic
Replied by ivan.milic on topic Remove HotStart installation from root directory
So, that is ok. You need to delete /installation folder and installation is finished
Please Log in to join the conversation.
-
ShirleyM
Inactive member - Topic Author
- New Member
Less
More
- Posts: 15
- Thank you received: 0
11 years 1 month ago #35389
by ShirleyM
Replied by ShirleyM on topic Remove HotStart installation from root directory
Thank you for the quick response, as always, Ivan
Please Log in to join the conversation.
-
ShirleyM
Inactive member - Topic Author
- New Member
Less
More
- Posts: 15
- Thank you received: 0
11 years 1 month ago #35392
by ShirleyM
Replied by ShirleyM on topic Remove HotStart installation from root directory
OK - removed the installation folder.
Now Joomla installation does not recognize any of my login ID's or passwords. See attached.
If I click on "Forgot User Name", I get the "...#1b.jpg" screen response.
Can't change anything if I can't access the back end Administration. Since this installation does not show up in my ISP`s cpanel, I can`t try to access the back end from there either.
Thanks again for your help.
Now Joomla installation does not recognize any of my login ID's or passwords. See attached.
If I click on "Forgot User Name", I get the "...#1b.jpg" screen response.
Can't change anything if I can't access the back end Administration. Since this installation does not show up in my ISP`s cpanel, I can`t try to access the back end from there either.
Thanks again for your help.
Please Log in to join the conversation.
Time to create page: 0.166 seconds