Product Details / Flypage on 2.5 Template

  • Vexon
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12 years 4 months ago #21261 by Vexon
Good day

I have some issues with some of my product pages after I have moved over to the 2.5 template.

On some product pages, the panel1 and panel2 are placed on the wrong side of the page The product description is not formatted correctly and the images are placed at the bottom of the page and next to the description.

Please see an example of a page where the is an issue:
www.greatcell.co.za/index.php/shop/perso...16gb-wi-fi-3g-detail

But some pages are fine:
www.greatcell.co.za/index.php/shop/black...playbook-32gb-detail

I have tried re-uploading the html>com_virtuemart>productdetails>default.php again and also checked to make sure that the category has the default product details page selected on bath the categories above.

I have uninstalled the template and then reinstalled without success.

Any help would be most appreciated.

Thanks
Theo

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  • milos
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12 years 4 months ago #21276 by milos
I don't see any problem on the link www.greatcell.co.za/index.php/shop/black...playbook-32gb-detail

Looks fine on my Chrome. However in the page www.greatcell.co.za/index.php/shop/perso...16gb-wi-fi-3g-detail your probably made some HTML errors in the product description that makes the tab to look broken.

Please copy your text in Notepad then paste it from there into VM product description.

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12 years 4 months ago #21287 by ivan.milic
Dear customer,

You have syntax error in html source that breaks layout, see attached image.

Best regards,
Attachments:

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  • Vexon
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12 years 4 months ago #21312 by Vexon
Thanks Milos and Ivan

Please see test site and real site.

Test (ecommerce 2.5):
www.greatcell.co.za/index.php/shop/smart...ackberry-8900-detail

Real (ecommerce 1.7):
www.cheapcell.co.za/index.php/shop/black...ackberry-8900-detail

I am testing 2.5 on the test site. I have copied the product information exactly on both sites. To ensure that the descriptions were exactly the same, I removed the editor and copied the code exactly from the Real site (which is showing correctly). I pasted the code into the test site and the result is a weird looking flypage.

I noticed that this happens when tables are used.

I'm not sure about whether the syntax error in html is the cause, but its weird that it works on the 1.7 site and not the 2.5?

Unfortunately I cannot copy the descriptions to notepad as there are lots of products and I outsourced the upload to an agency.

Please advise if there is another easier way to do this?

Kind Regards
Vexon

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  • Vexon
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12 years 4 months ago #21313 by Vexon
What I suspect is happening is that the table causes the text to overflow and causing the flypage elements to move.

I deleted the table portion of the html code, saved and then pasted the EXACT same code and for some reason, this fixed the problem.

Please advise what I can do without having to go through all the products with tables again.

Kind regards
Vexon

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  • Vexon
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12 years 4 months ago #21314 by Vexon
Ok so I finally figured out what the issue is, but not sure how to fix or what is causing it.

I copied the html of the product from the real site to the product description of the test site and saved. I noticed that there was elements missing from the product description from the real site to the test site.

For some reason VM is limiting the length of product description in the test site, which is 2.5 (Joomla 2.5.6 and VM 2.0.10). It does not seem to be doing this on the real site (joomla 1.7 and VM 1.9.8). As a result of this, html code is being cut in the middle of the code and thus the description has open syntax. This is causing the flypage to appear distorted.

Can anyone advise why this is happening?

Regards
Vexon

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