Map showing an error

  • richard9
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1 year 9 months ago #50103 by richard9
I have setup the API (which i know is working as i use it on several other sites) but even after an hour or so i still get the error message "Geocode was not successful for the following reason: REQUEST_DENIED" and the map is blank

details below in "confidential"

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thanks for looking

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  • milos
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1 year 9 months ago #50106 by milos
Replied by milos on topic Map showing an error
Hello,

We can't help you with this. This API must be configured properly from your Google account for usage on website northdevonchiropractor.co.uk. Also, make sure that you entered the API KEY in the module settings.

Regards,
Milos

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  • richard9
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1 year 9 months ago #50111 by richard9
Replied by richard9 on topic Map showing an error
Yep the API is configured correctly, it is set for any website to work and the API is set in the module. It bis workin on other sites fine.
I see you logged in, so im wondering why you say it must be entered in the module settings when it is unless there is something else i am missing?

prnt.sc/8CmH47RAU2Yp

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  • richard9
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1 year 9 months ago #50112 by richard9
Replied by richard9 on topic Map showing an error
I just setup a free google maps module using the same API and it worked immediately just for your info, shame because i liked yours and it was bundled with the template so made more sense to use it.

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  • milos
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1 year 9 months ago #50114 by milos
Replied by milos on topic Map showing an error
I am 99% sure that reason, why it doesn't work, is improper settings in your Google API console. But I have no way to check this for you.

The fact that Maps API is working on one site is not a guarantee that it will work on another. Every website should be configured for using Google Maps API in the console.

Google made it super complicated to configure the Google Maps key. Sorry, but it's not our fault.

Last but not least, if you don't need to change the map's styling, the version that works without a key is OK for you.

Regards,
Milos

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  • richard9
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1 year 9 months ago #50115 by richard9
Replied by richard9 on topic Map showing an error
I understand thanks for looking, in this case it is exactly the same API that doesnt work in your module but does work in the free one, (JT Google Maps) you are welcome to look at both modules in the admin area if you want, for now ill stick with the free one as it seems to do all i need.

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