Template won't save changes or reset itself

  • sharon
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1 year 5 months ago #50540 by sharon
Hi,

I'm having issues with the Business template , I've worked with other HotJoomlaTemplates and none have had this kind of issue. 

I thought it was my server configuration but I tried on a XAMPP installation of my computer and the same issue existed, I also tested using the Hotstart which has the previous Joomla version and it also happened. 

The issue I'm having is that when I try to change settings for Rows and hit Save, nothing gets actually saved even if I Save&Close from the Style. 

I was able to change some rows to FullWidth before but suddenly stopped working and now the backend won't show me if a row has fullwidth, equal cells or any of those toggle options enabled and won't accept new changes. The other issue is that sometimes out of nowhere the menu settings get completely reset, no matter if it was set to Classic,Dropdown, etc. It just clears and my menu dissappears or shows all menu items as it is set to Classic view displaying all items, I had to install a menu extension for my menu to stop changing every time I went to the review some of the template settings.

I've created a user for you to view and send it via private.

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  • milos
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1 year 5 months ago #50541 by milos
Hello,

Which PHP version do you have? Try re-installing the template. Download the file "hot_business4x.zip" from our site and install it. It will overwrite all template files, but keep all your settings unchanged.

You can post the site access on the forum privately if you select a part of the text and click the "lock" (confidential) icon.

Regards,
Milos

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  • sharon
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1 year 5 months ago - 1 year 5 months ago #50542 by sharon
Hi Milos,

I forgot to say I did all that and still didn't work. Now that you mentioned it, I changed from PHP 8.2 to 8.1 and is working, seems there is a conflict with PHP 8.2 then. The menu settings keep dissappearing but at least I can solve that with another extension. Thank you
Last edit: 1 year 5 months ago by sharon.

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