Updating causes loss of data

More
1 year 2 months ago #50776 by Danimeeka
Hi,

When I install the latest Hot Swipe Carousel over my November 2021 installation, I lose all the data (images and text) for all slides. However the metadata (if that's what you call it) determining font colors, text position etc, is not lost.

Is there some way I can update to the latest version of Hot Swipe Carousel without losing data? I am updating before migrating the website to Joomla 4.

Thanks,

Julia.

Please Log in to join the conversation.

  • milos
    Support Staff
  • Moderator
  • Moderator
More
1 year 2 months ago #50777 by milos
Replied by milos on topic Updating causes loss of data
Hello,

In order to allow an unlimited number of slides and also make slides management easier, we had to re-develop this module. Unfortunately, when you install the latest version, you will need to re-create all slides (select images and add text). So, the best is to keep the slide information somewhere before re-installing the plugin. Other parameters should be kept unchanged after the re-installation.

Regards,
Milos
The following user(s) said Thank You: Danimeeka

Please Log in to join the conversation.

More
1 year 2 months ago #50781 by Danimeeka
OK, thanks Milos. Fortunately I work in a staging area and can simply copy from production. I like the slide management in the new Swipe Carousel by the way - very good changes.
Regards,
Julia.

Please Log in to join the conversation.

Time to create page: 0.202 seconds
Powered by Kunena Forum