- Posts: 3
- Thank you received: 0
Changing branding settings hides menu
-
oplectaster
Inactive member - Topic Author
- New Member
Less
More
2 years 10 months ago #48654
by oplectaster
Changing branding settings hides menu was created by oplectaster
Hi,
If I change branding information such as changing logo Alt Text or the Logo Text (under Site template styles -->Features-->Branding) the top main menu disappears. Sometimes the layout data is destroyed as well just by saving changes under branding.
This is a fresh install with the demo content.
If I change branding information such as changing logo Alt Text or the Logo Text (under Site template styles -->Features-->Branding) the top main menu disappears. Sometimes the layout data is destroyed as well just by saving changes under branding.
This is a fresh install with the demo content.
Please Log in to join the conversation.
-
milos
Support Staff - Moderator
Less
More
- Posts: 6742
- Thank you received: 715
2 years 10 months ago #48655
by milos
Replied by milos on topic Changing branding settings hides menu
Hello,
Which PHP version your website has?
Thanks,
Milos
Which PHP version your website has?
Thanks,
Milos
Please Log in to join the conversation.
-
oplectaster
Inactive member - Topic Author
- New Member
Less
More
- Posts: 3
- Thank you received: 0
2 years 10 months ago #48671
by oplectaster
Replied by oplectaster on topic Changing branding settings hides menu
cPanel says I am on PHP version 7.4.27
Please Log in to join the conversation.
-
milos
Support Staff - Moderator
Less
More
- Posts: 6742
- Thank you received: 715
2 years 10 months ago #48673
by milos
Replied by milos on topic Changing branding settings hides menu
Hello,
Please provide superuser access to your site.
You can post hide this on the forum privately if you select a part of the text and click the "lock" (confidential) icon.
Thanks,
Milos
Please provide superuser access to your site.
You can post hide this on the forum privately if you select a part of the text and click the "lock" (confidential) icon.
Thanks,
Milos
Please Log in to join the conversation.
-
oplectaster
Inactive member - Topic Author
- New Member
Less
More
- Posts: 3
- Thank you received: 0
2 years 10 months ago #48674
by oplectaster
Replied by oplectaster on topic Changing branding settings hides menu
User name and pw follows:
This message contains confidential information
Please Log in to join the conversation.
-
milos
Support Staff - Moderator
Less
More
- Posts: 6742
- Thank you received: 715
2 years 10 months ago #48679
by milos
Replied by milos on topic Changing branding settings hides menu
Hello,
Yes, I confirm there's a problem with the menu. Although there's no such problem with our hosting, we will take some time to test the template on different hosting providers to find out what makes the problem. I will get back to you again later today.
Sorry for the inconvenience.
Regards,
Milos
Yes, I confirm there's a problem with the menu. Although there's no such problem with our hosting, we will take some time to test the template on different hosting providers to find out what makes the problem. I will get back to you again later today.
Sorry for the inconvenience.
Regards,
Milos
Please Log in to join the conversation.
Time to create page: 0.212 seconds