Changing branding settings hides menu

More
2 years 10 months ago #48654 by oplectaster
Hi,

If I change branding information such as changing logo Alt Text or the Logo Text (under Site template styles -->Features-->Branding) the top main menu disappears. Sometimes the layout data is destroyed as well just by saving changes under branding.

This is a fresh install with the demo content.

Please Log in to join the conversation.

  • milos
    Support Staff
  • Moderator
  • Moderator
More
2 years 10 months ago #48655 by milos
Hello,

Which PHP version your website has?

Thanks,
Milos

Please Log in to join the conversation.

More
2 years 10 months ago #48671 by oplectaster
cPanel says I am on PHP version 7.4.27

Please Log in to join the conversation.

  • milos
    Support Staff
  • Moderator
  • Moderator
More
2 years 10 months ago #48673 by milos
Hello,

Please provide superuser access to your site.

You can post hide this on the forum privately if you select a part of the text and click the "lock" (confidential) icon.

Thanks,
Milos

Please Log in to join the conversation.

More
2 years 10 months ago #48674 by oplectaster
User name and pw follows:
This message contains confidential information

Please Log in to join the conversation.

  • milos
    Support Staff
  • Moderator
  • Moderator
More
2 years 10 months ago #48679 by milos
Hello,

Yes, I confirm there's a problem with the menu. Although there's no such problem with our hosting, we will take some time to test the template on different hosting providers to find out what makes the problem. I will get back to you again later today.

Sorry for the inconvenience.

Regards,
Milos

Please Log in to join the conversation.

Time to create page: 0.109 seconds
Powered by Kunena Forum