Troubleshoot in newly bought template

  • miq
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9 years 7 months ago - 9 years 7 months ago #45176 by miq
Dear Sir,

I have recently purchase your template it works fine. But I have four issues mentioned below:

(1.) Social Icon disappear while Save and Close the

Social Icons
module in Module Manager. Kindly send the HTML code so that I can add them again. Or why it disappear should I turn of Tiny MCE or what?

(2.) I could not file the location of logo. /templates/hot_sparks/images/custom/logo.png. I want to change the location of the logo. From where I can change the link location.

(3.) I have put 3 Crousel images on my front screen. In full screen they are showing well but after resizing the window the images disappear and blank showing there.

(4.) In Template Manager: Edit Style menu in administrator. Two dropdown : Default and Template are running out of the window.

For all details of my website and screenshot of the problem, I have send the details in the attachment in a mail at your dzimi82 email id. Kindly check the details and attachment and help me to rectify these error.
Last edit: 9 years 7 months ago by miq.

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9 years 7 months ago #45178 by ivan.milic
1:
Code:
<a href="http://www.facebook.com/hotthemes"><i class="fa fa-facebook"></i></a><a href="http://twitter.com/hot_themes"><i class="fa fa-twitter"></i></a><a href="https://plus.google.com/b/101865138405372995937/"><i class="fa fa-google-plus"></i></a><a href="http://www.linkedin.com/company/hotthemes"><i class="fa fa-linkedin"></i></a><a href="http://pinterest.com/hotthemes"><i class="fa fa-pinterest"></i></a><a href="http://instagram.com/hotthemes"><i class="fa fa-instagram"></i></a><a href="#"><i class="fa fa-rss"></i></a>

you need to enable i tag in your editor plugin settings. Sometimes replacing editor is only solution

2:

you can find it in template_css.css:

.mp_logo .cell_pad {
background: url(../images/custom/logo.png) no-repeat left;
padding: 17px 0 17px 45px;

}

3:

it is not designed to handle user playing around. It is important is is ok when you load page.

4:

explain bit more

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  • miq
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9 years 7 months ago #45179 by miq
Dear Sir,

First two part of the questions resolved. The third is still not rectified. My website Claimseo.com has three images on Crousol which after resizing the window coming blank white and not crop as according to the demo. Please you get it on your desktop just send me screenshot of that or if not please advice how to locate crop size of big images on mobile.

The forth question is related to the troubleshoot in Administrator part.
When go Administrator > Template Manager > hot_sparks - Default> Sparks Frame Details


Two dropdown Deafault and Template is not in the frame rather they are running out of frame. For better understanding I am sending the screenshot of the images.

Attachments:

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9 years 7 months ago #45180 by ivan.milic
Well for small devices there is prefix small_ in carousel image folder, so check out that images.

And for issues in template manager I will write ASAP. Currently solving that

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  • miq
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9 years 7 months ago #45183 by miq
Thanks the problem now solved. Only the last question remaining about the Template Manager: Edit Style issue. Hope will get answer soon. Thanks.

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9 years 7 months ago #45190 by ivan.milic
Go to Sparks/administrator/templates/isis/css/ find template.css and check if there is position:fixed in property for

.form-vertical{}

if there is something like that, try to comment it and see if there is changes.

Regards

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