500 - View not found [name, type, prefix]: user...

  • jp79
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11 years 9 months ago - 11 years 9 months ago #30245 by jp79
Hi,

I'm getting this error everytime I (or customer) log out from front-end site: "500 - View not found [name, type, prefix]: user, html, usersView". That same error comes in some other random situation (as when wrong password is written at log in when store is at offline mode).

I figured out that it might happen, because Joomla tries to go to wrong URL-address at log out. It tries to go following address: "index.php/customers-login/profile"

Because I have another copy of that template (for test use) at other server and there it goes only to "index.php/customers-login" which works great. That "profile"-text has come there for some reason...

Any suggestions, have I done something or what other excuse there might be?

Tried already to unactivate SEF-URLs and tried some .htaccess modification...
Last edit: 11 years 9 months ago by jp79.

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11 years 9 months ago #30252 by ivan.milic
Send us link and some user account so we could see that , use "Report to Moderator"

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11 years 9 months ago #30258 by ivan.milic
Seams like you use additional SEF component besides joomlas?
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  • jp79
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11 years 9 months ago #30270 by jp79
First I thought that it can't be the reason, but... :-) after some search I realized that my new extension: One Page Checkout is causing this problem. It does something to that URL at log out...even though there is no mention about SEF, but it must be something similar.

BTW: I'm not sure if that above is the reason for another problem occuring: external links to my site (like from customer's invoice; there is automatically made link to Store and to ordered product; if u click them it shows wrong page/shows page inproperly). Thx again!

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11 years 9 months ago #30288 by ivan.milic
Turn SEF totally, until you have URL in query string format that means something is doing SEF rewrite.
Try disabling .htaccess by renaming it to: htaccess.txt

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