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Cannot access Administration area
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Pongthap976
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12 years 3 months ago #21826
by Pongthap976
Replied by Pongthap976 on topic Cannot access Administration area
Hello support,
No new components installed in my site, I only installed from "hot_start" and so sure that all components come from "HOT eCommerce Template".
Could you please to check and solve it?
I will send you a ftp account for your checking more.
Regards,
Pongthep.
No new components installed in my site, I only installed from "hot_start" and so sure that all components come from "HOT eCommerce Template".
Could you please to check and solve it?
I will send you a ftp account for your checking more.
Regards,
Pongthep.
Please Log in to join the conversation.
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ivan.milic
Support Staff - Moderator
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12 years 3 months ago #21836
by ivan.milic
Replied by ivan.milic on topic Cannot access Administration area
Did you try to repeat hot_start installation, also upload whole hot_start zip then unpack it on site using cpanel, that way you are sure all files are there. I'am saying this because your problem may be due some files did not copy.
Also set CHMOD on all files and folders to 755
Also set CHMOD on all files and folders to 755
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Pongthap976
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12 years 2 months ago #22162
by Pongthap976
Replied by Pongthap976 on topic Cannot access Administration area
Hello Support,
I following your suggestion, It's OK.
Thank you for your quick support.
Pongthep.
I following your suggestion, It's OK.
Thank you for your quick support.
Pongthep.
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