Upgrade / Install modules error

  • milos
    Support Staff
  • Moderator
  • Moderator
More
3 years 2 months ago #48437 by milos
Hello,

Please provide superuser access to your site.

You can post hide this on the forum privately if you select a part of the text and click the "lock" (confidential) icon.

Thanks,
Milos

Please Log in to join the conversation.

  • kris
    Inactive member
  • Topic Author
  • New Member
  • New Member
More
3 years 2 months ago #48438 by kris
This message contains confidential information

Done

Please Log in to join the conversation.

  • milos
    Support Staff
  • Moderator
  • Moderator
More
3 years 2 months ago #48439 by milos
Thank you. Unfortunately I don’t have any idea at the moment.

Is this website like that since you installed it or it started to behave like that later?

Thanks

Please Log in to join the conversation.

  • kris
    Inactive member
  • Topic Author
  • New Member
  • New Member
More
3 years 2 months ago #48440 by kris
Since the beginning - it's always been like this.

Please Log in to join the conversation.

  • milos
    Support Staff
  • Moderator
  • Moderator
More
3 years 2 months ago #48441 by milos
It’s possible that there are some missing files of Joomla. Did you upload the HotStart package via FTP or unzipped it on the server directly? What’s your hosting control panel (cPanel, Plesk, something else)?

Thanks

Please Log in to join the conversation.

  • kris
    Inactive member
  • Topic Author
  • New Member
  • New Member
More
3 years 2 months ago #48442 by kris
I uploaded via FTP. I will say I had to then move the folders into a sub-directory so there was an extra step. Can you point out the modules/files that would be driving these upgrades/etc... I don't want to lose the current site

Please Log in to join the conversation.

Time to create page: 0.091 seconds
Powered by Kunena Forum