The menu has disappeared.

  • milos
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2 years 10 months ago #48651 by milos
Replied by milos on topic The menu has disappeared.
Hello,

Your hosting cPanel doesn't allow me to log in to PhpMyAdmin. But, anyway, now we know that your booking engine script makes errors in the Joomla database that can't be fixed (unless you reinstall the template's HotStart).

So, you will have to reinstall the template with demo data. This time, do not put this script into the template settings. You can put the script into the template file directly. Edit file /templates/sparky_framework/index.php and copy your booking script before this line:
Code:
</head>

Regards,
Milos

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  • ldg.ivan
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2 years 10 months ago - 2 years 10 months ago #48653 by ldg.ivan
Replied by ldg.ivan on topic The menu has disappeared.
hanks Milos,

I have done what you tell me, I entered the script directly in the index.php file and it worked correctly, but when I went to the template edition, in the Features/Branding section and selected the logo image, again the menu was has lost.

Now what could it be?

EDIT: It already appeared, I did absolutely nothing, but now, it has totally lost the style that the template has and it shows it as joomla comes by default.

 
 
Last edit: 2 years 10 months ago by ldg.ivan.

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  • milos
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2 years 10 months ago #48657 by milos
Replied by milos on topic The menu has disappeared.
Hello,

Go to the template options and under Menus select "Drop-down menu". Then save template settings. Then try to change the parameters to see if it disappear again.

If it disappear again, this means that your Joomla database is damaged by your script. This can't be fixed. You must re-install template with demo data and this time do not put the script into template settings.

Regards,
Milos

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  • milos
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2 years 10 months ago #48682 by milos
Replied by milos on topic The menu has disappeared.
Hello again,

We found the problem. The problem is not related to this template only. It's related to all Joomla 4 templates (only on certain hosting configurations). To fix the error, edit file /templates/sparky_framework/elements/mnucfg.php and around line 1982 change this line:
Code:
},150);

to this:
Code:
},500);

I wanted to apply this fix to your website, but the access you provided is not working anymore.

Sorry for the inconvenience.

Best regards,
Milos

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