Virtuemart "Send Your Question" button not working

  • wandamb@roadrunner.com
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12 years 6 months ago #21889 by wandamb@roadrunner.com
Virtuemart "Send Your Question" button not working was created by wandamb@roadrunner.com
When I click on "Ask a Question About This Product" on the Product Detail page of my site (using the Furniture Store template), I can complete the form but when I click on the "Send Your Question" button, I get the following error:

500 - Layout default not found

And the email never gets sent. I've attached the screen print of this error.

Please let me know how to get this working.

Thanks!
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12 years 6 months ago #21892 by ivan.milic
can we see your site ?

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12 years 6 months ago - 12 years 6 months ago #21895 by wandamb@roadrunner.com
Replied by wandamb@roadrunner.com on topic Virtuemart "Send Your Question" button not working
The production site doesn't have the issue (I removed the "Ask a question about this product" button on the production version of the website so that users don't encounter the issue). The URL for the prod site is www.paulmullenfinewoodworking.com .

The issue only happens on my local machine at the moment. I can provide you with the url for that version, but don't want to post that link on the forum. Is there a way I could send it to you privately?

If not, could you tell me what to look for myself so I could try to get it fixed?

Thanks!
Last edit: 12 years 6 months ago by wandamb@roadrunner.com.

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12 years 6 months ago #21906 by ivan.milic
Use report to moderator

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12 years 6 months ago #21931 by wandamb@roadrunner.com
Replied by wandamb@roadrunner.com on topic Virtuemart "Send Your Question" button not working
Ok done. Please let me know what we can do to fix the issue. Thanks!

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12 years 6 months ago #21934 by ivan.milic
192.168.x.x is your local address , your public address you can find out by going to cmyip.com/ , but in order to your computer be accessible on port 8888 from public internet you must have public ip which you don't have or to set port forwarding on your router to direct all packets coming on port 8888 to you local address 192.168.x.x

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